Refund policy

🔄 Returns & Refunds Policy

30-day window for defects: Printify delivers refunds or reprints within 30 days of delivery for damaged or misprinted items.
Your 14-day non-defective return window is stricter—Printify doesn't allow returns for customer error, so you may want to remove non-defective returns to stay aligned.

Defect claims: Your policy of requiring photos and providing instructions matches Printify’s requirement.

No returns for change of mind: Printify doesn't support non-defective returns. You stated a 14-day return policy, which conflicts. Best to remove that section to avoid extra cost exposure.

✅ Suggested Policy Update:

Returns are only accepted for damaged or defective items reported within 30 days of delivery (photos required). For other cases (size, change of mind), returns are not supported.